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Terms & Conditions

Last Updated: June 2 2026

Welcome to That's Sew Karen. By accessing or using this website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase or using our site.

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1. Acceptance of Terms

By accessing this website, browsing our products, or making a purchase, you agree to be bound by these Terms & Conditions and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use this website.

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2. About Our Products

That's Sew Karen specializes in handmade and upcycled clothing, accessories, and other sewn goods.

Because many items are handmade, one-of-a-kind, or created from repurposed materials:

  • Each item may have slight variations in color, pattern placement, size, or construction.

  • Signs of previous use may be present in upcycled materials and are considered part of the item's unique character.

  • We make every effort to accurately represent products through descriptions and photographs.

Please Note: Many of our pieces are handmade and/or created from carefully sourced pre-loved materials. Minor variations, imperfections, and unique characteristics are part of what makes each piece truly one of a kind.

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3. Pricing and Availability

All prices are listed in U.S. dollars.

We reserve the right to:

  • Change prices at any time without notice.

  • Correct pricing errors.

  • Limit quantities available for purchase.

  • Discontinue products at any time.

Because many items are one-of-a-kind, availability is not guaranteed until an order has been successfully completed.

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4. Orders

We reserve the right to refuse or cancel any order for reasons including:

  • Product availability

  • Pricing errors

  • Suspected fraud

  • Incomplete or inaccurate customer information

If your order is canceled after payment has been processed, you will receive a refund for the canceled item(s).

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5. Payments

Payment is due at the time of purchase.

All transactions are processed through secure third-party payment providers available through Wix. We do not store your full payment information.

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6. Shipping

Shipping times provided are estimates and are not guaranteed.

Once an order has been transferred to the shipping carrier, That's Sew Karen is not responsible for delays caused by:

  • Weather

  • Carrier disruptions

  • Lost or stolen packages

  • Incorrect shipping information provided by the customer

Customers are responsible for providing accurate shipping information.

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7. Returns and Exchanges

Please refer to our Return & Refund Policy for complete details.

Due to the handmade and one-of-a-kind nature of many products, certain items may not be eligible for return or exchange.

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8. Intellectual Property

All content on this website, including:

  • Logos

  • Product photographs

  • Designs

  • Graphics

  • Text

  • Branding

is the property of That's Sew Karen and may not be copied, reproduced, distributed, or used without written permission.

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9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to the website or its systems.

  • Submit false or misleading information.

  • Interfere with the operation or security of the website.

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10. Limitation of Liability

To the fullest extent permitted by law, That's Sew Karen shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website

  • Inability to use the website

  • Product purchases

  • Shipping delays

  • Errors or interruptions in website services

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

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11. Product Care

Customers are responsible for following any care instructions provided with products.

That's Sew Karen is not responsible for damage resulting from improper washing, drying, storage, alterations, or misuse.

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12. Disclaimer

All products are provided "as is" and "as available."

While we strive to provide accurate information, we do not guarantee that product descriptions, pricing, or website content will always be error-free, complete, or current.

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13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon posting to this website.

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14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Illinois, without regard to conflict of law principles.

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15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

That's Sew Karen
Email: help@sewkarenco.com

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